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Great Service Means Happy Customers

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2 months ago
5
Shannon Murray
Seamless purchase through Jenny. Great salesperson. Prompt replies to all our questions, even after hours. A very dedicated employee. Traded our XC90 for a newer XC60. Beautiful vehicle, as described online and low mileage. Pickup up was fast and easy. Special shoutout to Roy who took the time to show us around the vehicle.
3 months ago
5
Shab Gholoobi
I recently leased a Volvo XC90 from Volvo Villa, and my experience with the team was outstanding from start to finish. Boris Goldstein, my sales representative, was professional, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, answered all my questions thoroughly, and ensured I felt confident in my decision. There was no pressure—just honest, helpful guidance, which I truly appreciated. After my purchase, Roy went above and beyond to help me get acquainted with my new Volvo XC90. He took the time to walk me through all the features, settings, and technology, making sure I was comfortable and ready to enjoy my new vehicle to the fullest. The entire experience at Volvo Villa was seamless, and the customer service exceeded my expectations. I highly recommend Boris, Roy, and the team at Volvo Villa to anyone looking for a stress-free and enjoyable car-buying experience!
a month ago
5
Diana Colella
It was a great experience. Boris went above and beyond to make sure we got a used vehicle that keeps up with Volvo standards. The expertise and service he gave us is second to none. Always very professional and very personable - traits you don't easily find in sales associates. Loving my car Boris!! Thanks so much!!
4 months ago
5
Christine
We just purchased a 2021 S60 and were very impressed with how knowledgeable and responsive Bonny Yip was. He made the process easy and patiently answered our questions so we were confident in our decision. When we picked up the car, Roy Bakunin, the product and technology specialist, went over all the features and explained how to adjust the various settings. He was friendly and helpful, and definitely knows what he’s talking about. We appreciated the time he spent with us and that he encouraged us to call him if we need any help. We were pleased with every aspect of the service and are really enjoying our new-to-us car.
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